Skip To Main Content
ALPHA RETAIL LENDING

Retail Lending is an easy to configure, user-friendly Loan Origination System designed to speed up the processing of personal credit applications and improve the quality of credit decisions. It provides both customers and lenders with a standardised, comprehensive decision process, and with an easy to use tool that supports superior service and improves the quality of the lending portfolio.

Retail Lending also supports remote application submission and approvals, including support for mobile sales forces and ‘kitchen table’ lending. It contains all the functionality needed to effectively manage loan application processing on behalf of the retail banking customer. It has been architected to provide support for any or all of:

  • Consumer Loans
  • Mortgages
  • Credit Cards
  • Lines of Credit
  • Student Loans

It is full-featured and powerful. Retail Lending is not a simple loan origination product, but rather one designed to make the retail credit process fast and easy. The result is happier customers, better lending decisions and improved portfolio quality.

 

Features
  • Application capture
  • Multi-product capability
  • Multi-currency capability
  • Automated document generation
  • Document capture, including image capture
  • Document library for easy reference
  • Support for multiple lines of business, branches and regions
  • Credit Bureau interface
  • Automated decision making
  • Calculators
  • Extensive functionality for collateral documentation
  • Support for multiple applicants
  • Web interface
  • Multiple scorecards
  • Management reporting
  • API interface

The Retail Lending user interface is a web service, and it is straightforward to implement interfaces to support:

  • Branch Operations
  • Call Centres
  • Internet Banking
  • Customer Self-service

Interfaces can be implemented that will integrate with your existing systems to meet your business objectives, with control over the presentation, colours and branding.

 

The Retail Lending Process

Lender productivity is important and Retail Lending has been designed to deliver the most efficient application process – one that permits lenders to spend their time on good applications and reduce the time spent on applications that are not likely to be approved.

While the application process can be designed to support any sequence of activities, Retail Lending is able to deliver a process based on progressive “GO/NO GO” decision points e.g.:

  • Who is the applicant?
  • Is the applicant creditworthy?
  • Can they afford the loan?
  • Can they support it?
  • Can they secure it?

Retail Lending also supports multiple applicants as well as guarantor-supported credits.

 

Score Cards

Retail Lending lets you implement one or more scorecards to automate the review and decisioning process. You can use a commercial scorecard, or you can work with Highgate to develop a scorecard that is tailored uniquely for your particular business needs. These scorecards are managed by you, and may be modified as often as necessary to meet changing conditions. Retail Lending is fast. It permits your staff to process credit applications quickly and effectively. The results are reduced delinquency and happy customers whose needs have been met effectively, as well as highly productive staff customers who can maximize their throughput each and every day. The power and flexibility built into Highgate Retail Lending permits you to implement strategies that make sense for your chosen markets. Maximize your results and build the portfolio you have always wanted. Highgate Lending can help you succeed.

 

Alpha Commercial Lending

Commercial Lending supports the granting of a variety of business loans and leases, typically to assist with operating needs or for the purchase of equipment, operational collateral and real estate.

Commercial Lending is an easy to configure, user-friendly Loan Origination System designed to speed up the processing of commercial applications and improve the quality of credit decisions. It provides both customers and lenders with a standardized, comprehensive decision process, and with an easy to use tool that supports superior service and improves the quality of the lending portfolio.

Commercial Lending has been architected to provide support for any or all of:

  • Asset Purchases
  • Equipment Leasing
  • Mortgages
  • Construction or Top-up Loans
  • Corporate Credit Cards
  • Commercial Loans
  • Agricultural/Farming Loans

It is full-featured and powerful. Commercial Lending is a robust loan origination product designed to manage all your credit operations. The Commercial Lending user interface is a web service, so it can be used anywhere the user has internet access. This enables a mobile salesforce, supporting in-office and ‘kitchen table’ lending. This means an ability to deliver lending services through many different channels, including:

  • Branch Operations
  • Call Centres
  • Internet Banking
  • Remote Sales Forces
     
The Commercial Lending Process

‚ÄčLender productivity is important and Commercial Lending has been designed to deliver the most efficient application process – one that permits lenders to spend their time on good applications, reducing risk and maximizing your investment.

Commercial Lending is fast. It permits your staff to process credit applications quickly and effectively. The results are reduced delinquency and happy customers whose needs have been met effectively, as well as highly productive staff members who can maximize their throughput each and every day.

While the applications process can be designed to support any sequence of activities, Commercial Lending is able to deliver a process based on progressive “GO/NO GO” decision points e.g.:

  • Who is the applicant?
  • Is the applicant creditworthy?
  • Can they afford the loan?
  • Can they support the loan?
  • Can they secure the loan?
     
Features
  • Application capture
  • Multi-product capability
  • Multi-currency capability
  • Automated document generation
  • Document and image capture
  • Document library for easy reference
  • Credit Bureau interface
  • Automated decision making
  • Calculators
  • Extensive functionality for security
  • Documentation
  • Support for multiple applicants
  • Web interface
  • Multiple scorecards
  • Management reporting
  • API interface
     
Score Cards

Highgate Lending lets you implement one or more scorecards to automate the assessment and decisioning process. You can use a commercial scorecard, or you can work with Highgate to develop a scorecard that is tailored uniquely to your business needs. These scorecards are managed by you and may be modified as often as necessary to meet changing conditions.

‚Äč

Reporting

Complete, ‘need to know’ reporting is available from the individual lender level right through to the highest levels of your organization. Managing a lending pipeline becomes simple, with the status of each opportunity available only to authorized staff for review and discussion.

Reports can be created for individual lenders to help them improve and speed up the lending process and identify activities that will reduce risk and move an application forward in a timely way.
 

Workflow

Commercial Lending delivers a workflow process that moves applications forward quickly, ensuring fast turnaround for customers and the best use of your valuable lending resources.

Services include but are not limited to: Banking and Lending Software, Training, Managed Hosting, Disaster Recovery, Archive and Data Retention Services and Consulting Services.

Based in Toronto, Ontario, Canada, Highgate Systems has been providing real-time banking software and solutions to global financial institutions since 1986. Please contact us for more information.

Top