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Financial Consulting
Training

Software is constantly evolving and improving and the Alpha Suite of products is no different. It’s important that all team members stay abreast of changing software and maintain the appropriate level of knowledge to use it in the most efficient and productive manner. You’ve invested in great software products. Continually investing in the usability is critical to maintain operational efficiencies.
 

Key benefits to regular training include:
  • Utilisation of functions and features:

    To truly make the most out of a software, the features and functions that are most valid to an individual should be at their fingertips. By learning how to use these features confidently, employees can complete tasks more easily in minimal time.

  • A happier workforce:

    When a person is frustrated, they tend to react in a less positive manner. These negative feelings can cause tension in the workplace, which results in a lack of productivity and efficiency. By providing the staff regular training, they feel more confident in their ability to perform, they are more efficient, they respond positively and you have a happier and more productive workplace!

Reach out to your Relationship Manager or info@highgatesystems.com to discuss the training solutions that are right for you.

Managed Hosting
Managed Hosting

Managed hosting allows organizations to outsource the management of any or all of their IT infrastructure so they can focus on their core competencies and most importantly, their customers. There are indeed a lot of hidden costs to unmanaged hosting services. Cost of resources to manage the hardware, the software, the network, the databases (and so on) are often unpredictable. But how about cybersecurity, patching, monitoring tools, compliance requirements such as PCI and SOC2…..the list is endless!

Fortunately, Highgate Systems offers a secure, comprehensive Managed Hosting solution, customized to meet the needs of your business.
 

Key benefits include:
  • Lower operating costs
  • Expertise & security always available
  • Server and network monitoring
  • Support anytime, every time
  • Backups
  • Customized and scalable solutions to accelerate growth
  • Predictable costs and peace of mind

Choosing Highgate Systems as your managed service provider eliminates these additional costs. Talk to us about a hosted solution that will scale and grow as you need, when you need it.

Reach out to us at info@highgatesystems.com to connect with a professional managed service consultant today.

Disaster Data Recovery
Disaster Recovery Services

We cannot predict when a disaster will strike, but we can build a business disaster recovery plan that will restore data and critical applications in the event your systems are destroyed in the event of a catastrophic event. Losing all or some of your data could halt your operations, so data protection is paramount. Having an offsite mechanism to protect your data and potentially run your operations while your business recovers and returns to a confident level of normalcy will provide the peace of mind your business needs.

You need to know how long you can wait to get back to full operation before the pain starts. You also must weigh that delay against the costs of planning and execution. Fortunately, Highgate Systems offers professional consultation to help with contingency planning, and support your business while you focus on returning to normal operations. We can address all concerns in a cost-effective and compliant manner. Highgate Systems is here to help.

Reach out to us at info@highgatesystems.com to book some time with one of our team members.

Archive and Data Retention Services
Archive and Data Retention Services

A data retention policy is a set of guidelines that helps organizations keep track of how long information must be kept and how to dispose of the information when it's no longer needed. Financial institutions face some of the most stringent rules and regulations regarding retaining and shredding records and documents. Banks and other financial businesses are governed by laws and regulations to ensure the safety of customer information. The consequences for violating these rules are considerable. In the world of finance, data retention regulations vary between 5 and 10 years, depending on the regional regulators. Highgate Systems offers a cost effective solution to retain, secure, protect and access financial information for the duration of the regulatory requirement.

Contact us at info@highgatesystems.com to discuss your financial institution’s specific needs.

Banking Software Training
Consulting Services

Facing intense competition from established and new players, relentless technological change and ever-evolving regulatory requirements, financial institutions have been forced to operate in a fast-paced, always-on environment. With expertise in banking and lending solutions, Highgate Systems will work alongside your executives and operational team members to discuss the ever changing needs facing financial institutions today. We will develop and implement strategies and solutions that address today’s challenges while laying out a clear plan for the future.

Contact us at info@highgatesystems.com today. We are here to help!

Services include but are not limited to: Banking and Lending Software, Training, Managed Hosting, Disaster Recovery, Archive and Data Retention Services and Consulting Services.

Based in Toronto, Ontario, Canada, Highgate Systems has been providing real-time banking software and solutions to global financial institutions since 1986. Please contact us for more information.

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