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Here’s What Our Customers Have to Say

Highgate Systems News

At Highgate Systems, we have built our reputation by providing the best financial technology solutions that our clients need in their business, and digitalizing their banking systems. We asked them what they love about Highgate Systems, and here’s what they had to say:

“The installation of the Alpha Banking system solved a significant amount of “pain points” in our operations in terms of customer service, reporting, and compliance. As a consumer-facing organization, the ability to complete transactions swiftly and use information effectively is key to us being successful. The introduction of Alpha Banking into our operations allowed us to make significant improvements in those areas that we would not have been able to accomplish using our prior system.”

- Massy Stores (Barbados) Ltd.

“Since adopting the system’s software, we have become more efficient in our service delivery. This has improved customer satisfaction, high staff morale, greater productivity, and overall cost reduction. There was also a smooth transition from our then manual system to the new automated system. The staff agrees that the software is user friendly and the interaction between Highgate’s staff and our company is extremely pleasant and supportive. The most notable success is in the area of the deposits and lending platform, which is paramount in our line of business.”

- Sagicor, St Lucia

“We were in desperate need of a system to comprehensively manage our operations, and we were recommended to Highgate Systems. after their presentation on how the system could transform our operations and the interaction with their team, it was a no-brainer. After twelve years, we have absolutely no regrets and would recommend Highgate Systems and its wonderful team to anyone. The team at Highgate is one of the most professional, enthusiastic, responsive, and customer-focused teams we have ever dealt with. Excellent team and comprehensive Banking software solution!”

- Capita Financial Services Inc.

“In today’s fast-paced society, time is short, and the time spent waiting is unacceptable. The modern financial institution should make its services available to its customers regardless of the time or location. Financial transactions must occur in real-time (same-time) and not the next day. This institution should continuously find innovative ways to serve you better.”

- Jamaica Police Co-operative Credit Union

“We were looking for a partner with experience that could help us build and grow our member relationships. The migration to the new system was very straightforward, and Highgate Systems delivered on time and within budget. The entire project happened exactly as we planned.”

- St. Thomas Co-operative Credit Union Limited, Jamaica

If you are looking for fully integrated, end-to-end banking and real-time financial technology solutions for your institution, let the experts at Highgate Systems deliver what has been needed for your business to grow. For over thirty years, we have been providing banking and lending solutions and have satisfied clients all over the globe. To learn more, please visit our website at or contact us here

Author: Highgate Systems | | Categories: Alpha Retail And Commercial Lending , Banking Technology , Financial Consulting